I found an error that should be changed. Who should I tell?

If you find an issue with a document (such as duplicate pages or something that was scanned in upside down) we would appreciate you letting us know by starting a live help chat and detailing the error to our support staff. They will be able to escalate the issue and ensure that everything is as it should be.

You can start a live help chat from the homepage of the website by clicking the “Help” dropdown menu in the top right corner and selecting “Live Chat.” Fill out the fields in the new window that pops up, and in the “Enter question” box, describe the error that you found. After you click “Start Chat,” a member of our support staff will start a chat with you and take the appropriate steps to fix the error.